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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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mark payette

October 12, 2026

5  out of  5
rating by mark payette
"We are so happy that we transferred our policy to this agency. Kathy and Amanda have been wonderful to work with. This is definitely the State Farm Agency we have been looking for since we moved to Vancouver."
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Ryan Baker

October 6, 2026

5  out of  5
rating by Ryan Baker
"Every member of Kathy's team I have worked with over the years has been fantastic. Recently I had to make a few changes to my policy and I had the pleasure of working with Kailey who was succinct, knowledgeable and lightning quick in getting me information I needed to make an informed decision. I highly recommend this entire team!"
We responded:
"Ryan, it means a lot to have you with us all these years! Kailey is a rock star, and I'm glad she took great care of you. Thanks for your continued support of our team! Kathy "
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Sound Brickworks

October 1, 2026

5  out of  5
rating by Sound Brickworks
"We are so thankful for Amanda and the incredible experience working with her to determine our best interest for our insurance for our LLC. We moved away from a large impersonal company and just the neighborliness of working with Amanda at State Farm was all the difference we really needed. From taking weeks to hear back from a generic customer service support email alias, to same-day (and kind and fully informative) replies with Amanda? INCREDIBLE."
We responded:
"Thank you so much for the kind words! Amanda is fantastic, and I'm so glad she made the switch a great experience. As a fellow small business owner, I know how important personal service is, especially with your busy schedule. We truly appreciate your trust in our agency and look forward to working with you! Kathy"
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Alina Oltean

October 1, 2026

5  out of  5
rating by Alina Oltean
"Had a very nice conversation with Amanda reviewing my policies, I really appreciated the friendly service and how her explanations were easy to understand as she walked me through my current selections. Her suggestions and the information she provided was helpful and gave me a few things to consider but didn’t feel pushed on me at all. My experience with Kathy Landers agency has been great so far.

Also a thanks to Erica as well, I had a wonderful experience setting up my policies with her previously but never left a review. I’m not a big reviewer, however I don’t mind when it feels the service provided is deserving of it."
We responded:
"Alina,
Thank you for taking the time to leave such a thoughtful review! I'm so glad Amanda and Erica have both taken great care of you. We're lucky to have them on our team! It means even more knowing you don't often leave reviews. We truly appreciate your trust in our agency! Kathy"
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MaCayla Savage

September 30, 2026

5  out of  5
rating by MaCayla Savage
"I recently switched State Farm Agents from Oregon to Washington. I was nervous about the switch because I inherited my grandpas agent in Oregon so he has been a long time family friend. Kathy Landers office made the switch easy and smooth. Specifically Kailey, and Amanda.

Not only did I do a state move, but I also got married to a Canadian citizen and needed to insure and transfer his car to the state. They were specific in the tasks and processes that needed to happen. Alongside that, they made sure we got all the discounts that we qualified for. I am grateful for the new switch!"
We responded:
"MaCayla, Thank you so much for the wonderful review! We’re thrilled to have you with our agency and appreciate the trust you’ve placed in our team. Kailey and Amanda will be so happy to hear your kind words. We look forward to taking great care of you and your family! Kathy Landers"
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Austin Explains

September 8, 2026

5  out of  5
rating by Austin Explains
"Kailey helped me from the Kathy Landers agency! She went above and beyond to assist me in a timely manner and she was very kind through the whole experience which took corse over a whole week"
We responded:
"Austin,
Thank you for the great review! We’re so glad Kailey took such good care of you. We truly appreciate your patience throughout the process and your trust in our team. We’re lucky to have Kailey and grateful to have you as a customer! Kathy Landers"
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Jon Smoke

August 29, 2026

5  out of  5
rating by Jon Smoke
"This office is full of great to work with people! I have worked with Amanda for a few years now and she has always made it the easiest experience to navigate insurance. Thank you!"
We responded:
"Jon, Thank you so much for the kind review! We’re lucky to have Amanda on our team, and we really appreciate you trusting our office with your insurance needs. We’re always happy to help!"
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Shawna

August 17, 2026

5  out of  5
rating by Shawna
"I’ve received excellent, and swift attention on my policy from Kailey. She was incredibly knowledgeable, kind and very thorough. Thank you Kailey!"
We responded:
"Shawna,
Thank you for the wonderful review! We’re so glad Kailey took great care of you. She truly appreciates the compliment, and we’re honored that you chose our office!"
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Jean m Amos

August 10, 2026

5  out of  5
rating by Jean m Amos
"Gavin was very patient with me and all my questions."
We responded:
"Thank you, Jean! Gavin is a great addition to our team and we appreciate the compliment!"
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Miriam Factora

August 5, 2026

5  out of  5
rating by Miriam Factora
"Prompt service"
We responded:
"Miriam, Thank you for the review! We appreciate your business and are glad our team was able to provide you with prompt service. We look forward to helping you again!"
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Samantha Burnside

August 3, 2026

5  out of  5
rating by Samantha Burnside
"Dondi Rolf, insurance agent at Kathy Landers' State Farm office in Vancouver, WA gives great service. She has never failed to meet our needs and is very responsive. It's why we have all of our family's insurance policies with them."
We responded:
"Samantha,
You have been our customer for over 29 years, and we appreciate the loyalty! What a great compliment to Dondi! She has built so many lasting relationships with our customers, and that means a lot to all of us. Thank you for trusting Dondi and our team with your insurance needs. Kathy"
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Mac McCormick

July 22, 2026

5  out of  5
rating by Mac McCormick
"As always, excellent customer service!"
We responded:
"Mac,
We love hearing this! Thank you for taking the time to share your experience with our team! "
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John Keller

July 16, 2026

5  out of  5
rating by John Keller
"Gavin Takara got us in and out in 15 minutes with a solid insurance rate! Highly recommend"
We responded:
"John,
Thanks for the great review! We’re glad Gavin was able to make the process quick and easy for you. We appreciate the recommendation and are happy to have you with our office!"
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Lottie Sharp

July 15, 2026

5  out of  5
rating by Lottie Sharp
"State Farm insurance is the best. Easy to work with, always attentive to my needs, great customer service."
We responded:
"Lottie, thank you for being such a loyal customer over the years! It means so much to us that you continue to trust our team with your insurance. We truly appreciate you and always enjoy working with you!"
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Dmitry K

July 14, 2026

5  out of  5
rating by Dmitry K
"This is the best insurance agency I have ever dealt with in my life. I am incredibly grateful to Office Manager Dondi. She was the very first person who welcomed me when I walked into this office a few years ago, and she is the exact same person who helped me again today. I want to highlight her high level of professionalism, efficiency, and deep expertise. Thank you so much for your outstanding service. I highly recommend everyone in our city to become a client of the Kathy Landers Agency!"
We responded:
"Dimitry, what a wonderful review—thank you! Dondi has been such an important part of our office for many years, and it’s especially rewarding to hear about the lasting impression she has made. We’re grateful for your continued trust in our agency and truly appreciate your enthusiastic recommendation! Kathy"
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AL Satra

July 13, 2026

5  out of  5
rating by AL Satra
"I am very impressed with this young lady. I have called Kailey several times getting a quote on various vehicles that I was looking at to buy. She is super friendly I think she's as sweet as sweet can be. It's refreshing to get that kind of customer service when you go into a place. I would highly recommend Kathy Landers if you have State farm or if you don't have State farm I would switch over there anyway. Kailey it's so pleasant and helpful and I kept apologizing for having her look up all these cars and she said that's fine that's what I'm here for. I would give her 10 Stars if there were 10 stars to give."
We responded:
"Thank you so much for your wonderful review! It was a pleasure meeting you, and I'm glad our team could help review your policy to ensure you have the right coverage. We’re committed to providing friendly, helpful service, and it’s great to hear that you’re enjoying your experience with our agency. Welcome to the Kathy Landers team family—we look forward to serving you for years to come! Kathy"
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Rory Smith

July 9, 2026

5  out of  5
rating by Rory Smith
"Gavin was a great help."
We responded:
"Rory, thanks for the great compliment to Gavin! We appreciate you taking the time to send us a 5-star review! Kathy"
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I F

July 9, 2026

5  out of  5
rating by I F
"I had an excellent experience working with my insurance agent Erica. She was knowledgeable, professional, and genuinely friendly throughout the entire process. She made getting both my auto and home insurance easy and stress-free, answered all my questions, and helped me find the right coverage for my needs. I truly appreciate her patience, expertise, and outstanding customer service. Highly recommend!"
We responded:
"We love hearing this! Erica does a fantastic job helping customers feel confident about their coverage. Thank you for choosing Kathy Landers Insurance Agency for your auto and home insurance—we appreciate the recommendation!"
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bev grabenkort

July 1, 2026

5  out of  5
rating by bev grabenkort
"It’s gratifying to work with this agency who always has such great customer support. Once again I had to call them with questions and advice and once again I received immediate help to the needs at hand from Dondi Rolf. Great to work with good people!"
We responded:
"Bev,
Thank you so much for your positive feedback and continued trust in our agency! We're thrilled to hear that our team consistently provides the support and assistance you need. It's truly rewarding to work with wonderful customers like you. We look forward to continuing to serve you with the same dedication and care! Kathy"
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Ron Powers JMT Video

June 30, 2026

5  out of  5
rating by Ron Powers JMT Video
"Great presentation and discussion with Erica Reich!"
We responded:
"Ron,
We always enjoy catching up with our longtime customers! So glad you had a great conversation with Erica. Thank you for continuing to trust our team over the years! Kathy"
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Thad Roake

June 29, 2026

5  out of  5
rating by Thad Roake
"We recently moved to the Vancouver area and was dismayed that my State Farm agent for more than 30 years could no longer represent us. However, I was lucky enough to find Kathy Landers’ agency and Erica Reich and all was right with the world again.

I could not be more happier with the level of service and attention to detail. We had a somewhat tricky home purchase made more interesting by residing in another state. Erica handled all of the details flawlessly.

I hope to be with Kathy Landers as long as I was with my prior agent."
We responded:
"Thad,
What a great review—thank you, and welcome to Vancouver! We’re so glad you found our State Farm office and that Erica made the transition an easy one, especially with everything involved in an out-of-state move. We’d be honored to take care of you for many years to come! Kathy"
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Rion Linderman

June 25, 2026

5  out of  5
rating by Rion Linderman
"Great customer service. Excellent staff"
We responded:
"Rion, Thank you for the wonderful compliment! We appreciate you taking the time to submit a 5-star Google review to our amazing team at Kathy Landers Insurance Agency!
"
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Catie Beal

June 25, 2026

5  out of  5
rating by Catie Beal
"I’ve had multiple car insurances but this has been by far the best! Best customer service!"
We responded:
"Thank you for the amazing review! We’re so happy to hear our customer service stands out. If you ever need anything with your car or home insurance needs, we’ve got you covered! Kathy Landers"
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Abby Short

June 15, 2026

5  out of  5
rating by Abby Short
"I cannot recommend Kathy Landers State Farm insurance highly enough! From the very beginning, they have been professional, knowledgeable, responsive, and genuinely committed to providing outstanding customer service.

They took the time to thoroughly explain my coverage options, answered all of my questions with patience, and helped me find the best policy for my needs and budget. Whenever I’ve needed assistance, they’ve responded quickly and made the entire process easy and stress-free.

What truly sets them apart is their dedication to their clients. I always feel valued and confident knowing I have someone I can trust looking out for my best interests. It’s rare to find this level of personal attention and expertise these days.

If you’re looking for an insurance agent who is honest, dependable, and goes above and beyond, I wholeheartedly recommend them. Thank you for your exceptional service!"
We responded:
"Abby,
Thank you so much for your kind review and for being a long-time loyal customer. We truly appreciate you trusting us with your insurance needs. Our team is committed to providing the responsive, personalized service you’ve come to expect—and we’re grateful to have the opportunity to help you feel confident in your coverage. Kathy"
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SR. Patrick Bunce

June 12, 2026

5  out of  5
rating by SR. Patrick Bunce
"Amanda Rocks"
We responded:
"Thanks for recognizing Amanda as our rock star! We appreciate your business! Kathy"